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Getting involved

We are committed to recognising what is important to you and listening to what you have to say. We currently work with over 500 tenants and leaseholders who contribute to our continuous improvement by letting us know how they feel about the services that we provide.

By getting involved and giving us your views and opinions you can help us to improve your services, and make a real difference to your community and the lives of those who live around you.

Getting involved does not mean giving up any more of your own time than you would like to. There are lots of ways that you can get involved, from simply filling in a survey at home to sitting on a formal group that meets on a regular basis. Find a way of getting involved that suits you and your lifestyle by browsing the sections shown in the Getting involved tool bar located to the left.

Cuppa

Current opportunities for you to get involved

If you are interested in any of the opportunities listed below please Contact us to speak to our Resident Involvement Team.

Help us to improve our services by email

We need volunteers to take part in email surveys on our services so that we can ensure that they meet your needs and we continue to improve.  It's easy to take part and you will just need to complete simple online surveys about 6 – 10 times a year. If you are interested please email us at Customer.Services@homesinsedgemoor.org

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Newsletter Editorial Panel

Help us to make sure that our tenant newsletter is a useful and interesting read for all of our customers, by working with other tenants to review the style and content of the Four Seasons. 

*New* Four Seasons Summer 2010 This link opens in a new browser window

Anti-Social Behaviour Group

Do you have something to say about anti-social behaviour? The group meets quarterly to look at all areas of anti-social behaviour, and to review the action that is being taken by us and other agencies.

 Click here to see how we deal with anti-social behaviour

Estate Services Group

Let us know how you feel about the way our estates are maintained and looked after, by working with other tenants to look at the estate services we provide. The group meets quarterly and also review information from home.

Estate management

Customer Services Group

Let us know your thoughts on the standard of customer service you receive from us. It's important that we learn about your experiences and views so that we can keep improving. The group meets quarterly and also works to review information from home.

 Customer Services - telephone picture