Recognition for Homes in Sedgemoor's approach to income management

The Income Team at Homes in Sedgemoor has been shortlisted for the finals of the UK Housing Awards 2018 for their "outstanding approach to income management".

The awards, run by the Chartered Institute of Housing and Inside Housing magazine, showcase the very best the housing sector has to offer and the exceptional work that is taking place. 

Homes in Sedgemoor, who manage approximately 4200 homes on behalf of Sedgemoor District Council, has been shortlisted for leading the way in mitigating the significant effects of Universal Credit on customers and the organisation. 

Claire Tough, Assistant Director of Neighbourhoods said, "Our concern when Universal Credit was rolled out across our area in May 2016 was not about reducing overall arrears, but on slowing down the impact and supporting our customers to reduce their personal debt.  We had to improve our processes and by allowing more time to help those moving onto UC we have also improved our record for excellent arrears recovery"

The winners will be announced at the UK Housing Awards ceremony in May.

Date - 26/01/18

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