If you discover a fault and need some repair work done, don't hesitate to get in touch! To report a repair or an emergency, outside normal working hours, telephone 0800 585 360.

Routine, Urgent and Emergency Repairs

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What to do if you think your pipes may have frozen

Condensate pipes may freeze in extremely cold temperatures which can prevent your boiler from functioning. The condensate pipe is the waste pipe that takes the condensation from your boiler and into your drains, outside your home.