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Applying for a home with us


How to apply for a tenancy with Homes in Sedgemoor or a transfer if already a tenant.

We are the largest social housing provider in Sedgemoor with more than 4,200 homes. We offer everything from 1 bedroom bungalows to 4 bedroom houses, as well as flats and maisonettes. We also provide sheltered housing for anyone needing additional support and the peace of mind that having a warden call system brings. Extra Care housing is also available where support staff are on hand for the majority of the day in case of emergency.

How do I get a home with you?

The first step is to register with Homefinder Somerset. You can visit the  Homefinder Somerset website to complete an online application or contact your local authority's Housing Advice department for further information.

The application form will ask you for details about yourself and everyone who will live in the property, where you live now, where you would like to live and whether you have any medical conditions or disabilities which might affect the type of property you require.

If your application is successful you can apply for a property as and when it becomes available. This is called a "choice based letting" system and means you can choose where you want to live.

How does a "choice based letting" system work?

The properties are advertised every week on the Homefinder Somerset website. You can view them online from Wednesday to Sunday and place 'bids' on properties that suit your needs. This means that you are expressing an interest in the property and wish to be considered.

The listing for each home explains who can apply for the property - for example, if it is suitable for a large family or adapted for a disabled person. You will only be able to see and bid for properties that meet your households needs.

Priority is given to certain groups of people, for example if their current home is overcrowded or not fit to live in. You may also get priority if you are pregnant, have dependent children, have been in care, or have high medical needs.

Once you have placed your bid and the advert has closed it will be offered by the landlord to the person with the greatest need. If they turn it down, it is then available to the next person on the list. Sometimes several people will be invited to a view a property.

If you turn down a home you will be able to apply again. However, if you refuse three properties in succession your application could be suspended by your local authority.

Sometimes we are able to offer homes to people who wouldn't normally be first on the list. Many of these properties will have been decorated and carpeted. If you would like more information about these homes, please contact our Homes & Lettings Team on 0800 585 360.

Tenancy Fraud

Homes in Sedgemoor has to make sure the homes we manage go to and are occupied by those legally entitled to them.  Tenancy fraud is a crime and deprives people in genuine need of a home.

What can you do to help?

Do you know someone who

·       is subletting their home

·       providing false information to obtain a tenancy

·       unlawfully passing social housing to a relative or friend

·       is no longer living in their social housing

Then they could potentially be committing tenancy fraud.  If you suspect someone is committing tenancy fraud, then please share your suspicions.  You can get in touch with us by calling 0800 585 360 or 01278 552400 or emailing customer.services@homesinsedgemoor.org

Any information you give us will be treated in the strictest confidence and your identity will be protected. You can report the suspected fraud anonymously but please give us as much information as possible to help our investigations. The more information that we have the better the chance we have of stopping it.

We will actively pursue anyone committing any type of tenancy fraud to ensure our housing is occupied by those with both the right and the need to be there.