Your opinion is very important to us and helps us continuously review and improve our services.
We may contact you by telephone, text or email to complete a short survey. If you take part you will be entered into a monthly prize draw to win £30 of shopping vouchers.
If something goes wrong and you are unhappy with our service, we want to know about it.
We promise to look into your complaint - which will be investigated by our Customer Focus Officer, Michelle Roberts - quickly and fairly.
There are lots of ways to get in touch with Michelle.
Email her - firstname.lastname@example.org
Telephone - 0800 585 360 or 01278 552 400
Send a private message on Facebook
Visit our reception at Bridgwater House
Write to us at:
Homes in Sedgemoor,
Once she receives your complaint, Michelle will be in contact within the next working day to explain how she will deal with it.
It is always nice to be thanked for a job well done and we at Homes in Sedgemoor would love to hear from you.
If you would like to pass on your appreciation to a member of staff or to all of us please Contact Us and let us know.
Thank you and we look forward to hearing from you.
Do you have an idea on what we could do differently?
What we could change or start doing? Please Contact Us and let us know.