We receive many queries about how to prevent mould, condensation and damp. At Homes in Sedgemoor, your safety is our priority and we take all these reports seriously. If you have concerns that you may have mould, condensation and/or damp in your own home, you can book a visit from a surveyor by Requesting a Repair on the Customer Portal. Alternatively, you can contact our Customer Services Team.

If you’ve made a new report about mould, condensation and/or damp, a surveyor will be assigned to you to visit within 48 hours.

What is the main cause of mould? 

The main cause of mould within a property is condensation. Condensation is caused when moisture or water vapour within the property, meets a colder surface, for example when you have a shower and water vapour goes into the air and settles against the ceiling, window or wall. If moisture is left on a surface, this can go on to cause black mould growth, which can cause health complications.

Other common areas for condensation are where there is little air circulation – for example – behind furniture if pushed up against a wall.

Steps can be taken to reduce the risk of black mould growing. It important that you contact us if you have any concerns around mould, condensation and/or damp.

How to manage and reduce condensation

The amount of condensation produced will depend upon the following factors:

  1. 1

    How many people live in your home

  2. 2

    How you use your home (see table below)

  3. 3

    How well ventilated your home is

  4. 4

    How warm/cold your home is

Although there is no cure for it, there are steps you can take to help.

Open the window when you go to bed at night – if too cold to do this then wipe the condensation off the windows first thing in the morning or on a weekly basis – don’t put the cloth on the radiator to dry as this will create more condensation!

  • Ensure you use the extractor fan or open the window after bathing or showering to give steam (water vapour) a chance to escape
  • Wipe windows, walls and any mirrors to remove condensation and also dry the shower or bath
  • Keep the bathroom door closed while the bathroom is in use and afterwards to prevent the steam (water vapour) escaping to other parts of the property
  • When cooking, cover pans with a lid
  • Use the extractor fan or open a window to allow the steam (water vapour) to escape
  • Keep the door closed to prevent the steam (water vapour) escaping to other parts of the property
  • Do not place furniture right up against a wall
  • Ensure rooms are adequately heated and ventilated
  • Ensure any ventilation bricks are not obstructed
  • Keep all glass clear of water vapour and wipe regularly
  • Wipe away any moisture that has formed using a soft cloth and fungicidal solution
    Leave open any trickle vents
  • Try and open windows when possible to keep the moisture content within the room to a minimum and allow moisture to escape
  • Avoid drying clothes on radiators
  • Ensure tumble driers are vented to the outside unless fitted with a condenser
    If you do have to dry washing indoors then use the bathroom with the door shut and the window open
  • Ensure your property has a reasonable level of heating (not lower than 10 degrees in an unused room, or 16 degrees)
  • It is always best to maintain a level of warmth within the property – try and avoid turning the heating on high when you are in, and then off when you are out – always keep at a steady level

Having 1 bath or shower = 2 pints of water vapour into the room

Drying wet clothes inside = 9 pints of water vapour into the room

Washing the dishes = 2 pints of water vapour into the room

Just by being in a room and breathing, we are producing water vapour into a room!

What to do if you think structural issues are causing damp in your home?

Damp and mould can also be caused by structural issues with a property, such as a leak or a failed damp proof membrane.

Any damp and mould, whether caused by structural issues or not, needs to be assessed by a surveyor to allow us to fix the issue.

If you notice any damp or mould within your home, please contact our Customer Services Team and we will organise a surveyor to investigate the issue.