Planned works
We're always looking forward, at how we can best serve our customers and improve the homes you live in. Here are just some of the planned works we have in the pipeline.
Capital Investment Programme
The planned investment programme, which includes 5 Star Homes and Great Estates, has been put into place to help keep properties up to date and energy efficient. We will be working closely with our contract partners to renew areas such as kitchens and bathrooms, to replace roofs, windows and doors, while upgrading heating systems and rewiring the homes of our customers
Property Services Manager, Rik Saunders said
Our £4.7m planned investment programmes are in place to replace the parts of your home that are at the end of their life and in poor condition. The type of works in the 5 Star Homes programme include renewal of kitchens, bathrooms, roofs, rewires, windows and doors. The Great Estates programme includes works to internal and external communal areas, as well as Neighbourhood improvements.
Although the works can be a little disruptive, our contract partners will engage with you at every step of the process to ensure you are kept fully informed and supported through the works to minimise the disruption.
Our aim is to provide you with a home that is safe, modern and looks good. The Property Investment team, consisting of our Contract Partners, Surveyors and Customer Liaison Officers, are always happy to discuss the process with you, so that we can do the work in your home to achieve this.
Great Estates
We have committed to spending a further £120,000 per year to improve our neighbourhoods, to make better use of open spaces, while improving the appearance of the communities.
Works already taking place, or will do so in the coming months, include:
- Providing communal refuse and recycling facilities and removing the old and smelly bin chutes.
- Improving the appearance and layout of garage and parking areas.
- Replacing fencing and garden gates as well as improving the layout of alleyways – making these areas more secure.
- Decorating both inside and outside properties, as well as replacing the flooring.
This is not an exhaustive list, and we want you to get involved and have a say in what happens in your community. During the year, we will hold local consultation events and we want you to come along and tell us what you think about our ideas and share yours. So whether it is proposals to improve your outside spaces or the colour of new flooring in the communal area of your flats – let us know your views.
Five Star Homes
We want your home to meet your needs now and in the future.
5 Star Homes is about keeping your property at, or above, the Decent Homes Standard, providing you with a warm and comfortable place to live.
We will continue to:
- survey every home on a five-yearly basis to make sure we are targeting investment where it is most needed.
- continue to provide and maintain homes you can afford and are proud to live in.
- improve customer satisfaction with repairs, maintenance and quality of your home.
In 2023/24 alone, we will be investing £4.7-million to achieve these goals.
- In 2023 we will:
- 151 homes will have their windows replaced.
- We will fit 452 doors.
- 79 roofs will be replaced.
- 26 new kitchens will be installed.
- 123 properties will have new bathrooms.
- Assigned £2m to replace windows, cladding and roofs at communal blocks in West Street area, and across the distric
