While AI has the potential to revolutionise the way we interact with customers, challenges arise when deployed as an alternative to human skills.
Here at Homes in Sedgemoor we understand the importance of human interactions, and while we have invested greatly in new digital advances, including our website and chat facility, we put strong emphasis on our Customer Service Team and the in-person support that they can offer.
We will always look at the best ways to serve our customers and where AI can enhance the customer experience, we will look to embrace what it offers.
Read more about the Future of AI on the Institute of Customer Services website here.
Find out more about our commitment to Customer Services HERE